Yes, we offer international shipping to select countries. Please refer to our shipping policy for more information on countries covered and associated charges.
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a flexible return and exchange policy. Please review our return policy on our website for detailed information regarding eligibility, timelines, and procedures.
We provide care instructions for each piece of jewellery to ensure its longevity and brilliance. Generally, we recommend storing your jewellery in a clean and dry place, avoiding contact with harsh chemicals, and periodically cleaning it with a soft cloth.
Yes, we provide jewellery repair services for items purchased from our brand. Our skilled craftsmen can assist with repairs, resizing, and general maintenance to help restore your jewellery's beauty and ensure its longevity.
We may collect various personal information from our customers, such as names, addresses, contact details, payment information, and purchase history. This data is necessary to process orders, provide customer support, and improve your overall shopping experience with us.
We use your personal information solely for purposes related to our business, such as order processing, delivery, customer service, and marketing communication. Rest assured, we do not share your data with third parties for their marketing purposes.
Yes, your credit card information is secure with us. We employ industry-standard encryption and follow strict security protocols to safeguard your financial data during online transactions.
Yes, we use cookies and similar technologies to enhance your browsing experience and provide personalized content. Cookies help us remember your preferences, optimize website performance, and analyze customer behaviour to improve our services.
As a rule, we do not share your personal information with third parties except for essential purposes like shipping and payment processing. However, in certain circumstances, we may disclose your data to comply with legal obligations or protect our rights and the safety of others.
Yes, you can access, review, and update your personal information by logging into your account on our website. If you face any difficulties, our customer support team will gladly assist you.
We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. Our secure servers, encryption, and regular security audits help maintain the confidentiality of your personal information.
Yes, we may send you marketing emails and newsletters with your consent. However, you can opt-out of receiving such communications at any time by following the instructions provided in the email.
Our website is intended for use by adults, and we do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe your child provided us with their data, please contact us immediately to remove the information.
